Terms of Service

Agreement to Terms

By accessing or using mycrux, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our platform.

Description of Service

mycrux is India's home-grown fashion ecosystem that connects authentic local brands with customers through:

• AI-powered styling recommendations (Cruxy)
• Body measurement and fit technology (Symmetry)
• Curated marketplace of Indian brands
• Manga and lifestyle content

User Accounts

Account Creation

To use certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of unauthorized access
• Be responsible for all activities under your account

Waitlist Terms

Joining our waitlist does not guarantee:

• Access within a specific timeframe
• Availability of specific products or services
• Priority over other users

Acceptable Use

You agree NOT to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or viruses
• Harass, abuse, or harm other users
• Scrape or copy content without permission
• Use bots or automated systems
• Impersonate others or provide false information

E-commerce Terms

Product Listings

Product descriptions, prices, and availability are provided by our brand partners. We strive for accuracy but cannot guarantee all information is error-free.

Orders and Payment

When you place an order:

• You make an offer to purchase
• We confirm acceptance via email
• Payment is processed securely through approved gateways
• Prices are in Indian Rupees (INR) unless stated otherwise

Returns and Refunds

Return policies vary by brand. Generally:

• 14-day return window for most items
• Items must be unused and in original packaging
• Refunds processed within 7-10 business days
• Certain items (intimates, custom) are non-returnable

AI Styling (Cruxy)

Our AI styling recommendations are:

• Based on your preferences and behavior
• Provided for informational purposes only
• Not guaranteed to be accurate or suitable
• Subject to continuous improvement and updates

Body Measurement (Symmetry)

When using Symmetry technology:

• Measurements are estimates, not exact
• Accuracy depends on proper photo/video submission
• Data is encrypted and stored securely
• You can delete measurement data at any time

Intellectual Property

All content on mycrux (text, images, logos, code) is owned by us or our licensors. You may not:

• Copy, modify, or distribute our content
• Use our trademarks without permission
• Create derivative works

Third-Party Services

We integrate with third-party services (payment gateways, delivery partners). Their terms and privacy policies also apply when using those services.

Limitation of Liability

To the maximum extent permitted by law:

• mycrux is provided "as is" without warranties
• We are not liable for indirect or consequential damages
• Our total liability is limited to the amount you paid us
• We do not guarantee uninterrupted or error-free service

Termination

We may suspend or terminate your account if you:

• Violate these Terms of Service
• Engage in fraudulent activity
• Abuse or harass other users

You may terminate your account at any time through account settings.

Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of [Your City], India.

Changes to Terms

We may modify these Terms at any time. Continued use of mycrux after changes constitutes acceptance of the new terms.

Contact Information